With Power-C Networks, Quality and Satisfaction is guaranteed as we only distribute the finest designed, engineered and manufactured products, and we are committed to providing world-class customer service to ensure long-term relationships with our customers. We believe that relationships built on trust, best ensure a steady and solid growth and to create that trust, we like to let our customers know that we stand by our products to ensure that they meet or exceed their expectations. If any of our products does not function properly or is not meeting your needs, simply return it within 7 days of the purchase date for a full refund or a replacement as appropriate. To do so you must have your receipt, the product box, including all its contents in their original conditions. In addation, all our products include a one year warranty for defects and workmanship.